The reservation will be confirmed only after receipt of payment of the amount specified in the reservation confirmation.
Payment can be made by bank transfer or by the online payment method specified in the booking confirmation.
To confirm your reservation, we require a deposit of 50% of the total amount. The final payment of the remaining 50% must be made no less than 45 days prior to your arrival date.
In addition, you will be required to pay a security deposit of € 500 for Casa Terra and € 200 for Casa Mare, payable in cash upon your arrival. Il deposito sarà restituito al momento del check-out, a meno che non siano presenti danni o perdite alla proprietà, i quali verranno detratti dal deposito.
Vi preghiamo di assicurarvi di avere l’importo del deposito cauzionale disponibile in contanti al momento dell’arrivo. This security deposit is to cover any accidental damage that may occur during your stay.
Please note that we are not responsible for weather conditions during your stay. We recommend that you consider purchasing specific insurance to cover any hydrofoil cancellations or delays.
This type of insurance can help mitigate the negative effects that could result from travel problems caused by circumstances beyond your control, such as storms or severe weather.
Terra e Mare Casa Eoliana cannot be held responsible for any injuries, damages or losses incurred during your stay at the facility.
We strongly recommend that you take out adequate travel insurance to cover any unforeseen events such as illness, cancellation or travel delays.
Check-in is from 3:00 pm and check-out must be done by 11:00 am.
Any requests for early check-in or late check-out will be considered based on availability and may incur additional charges.
Shuttle service is available upon reservation. Please note that the property is located 10km from the port, so we recommend renting a car directly at the port (book in advance).
KITCHEN
Anticovid sanitation, Wifi, Air conditioning, Heating, Parking, Electric car charging station, Safe, Slippers and beach towels, Organic shampoo and soap, Hair dryer, Filtered water.
Morning cleaning service from Monday to Saturday (please use the “Cleaning in progress” sign on the door).
Sheets and towels are changed every 3 days or upon request for an additional charge of €20. In addition, towels will be changed daily upon request.
Please inform our staff of any specific requests regarding cleaning service and the changing of towels and sheets.
We reserve the right to terminate the contract in the event of inappropriate, aggressive, rude behavior towards staff, or damage to property.
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Terra e Mare SRL | Sede legale: Via Conchetta 8 20136 Milano (MI) | P.IVA e C.F. 10914110969
Cap.Soc. i.v. € 10.000,00 | Reg.Imp. Milano n. MI 2566208
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